Our guarantee

The Anece guarantee.

Made to last. Guaranteed to.

Lifetime Guarantee

We put a great deal of care into every anece product, and we want you to feel that from the very first trip. Every piece is backed by our lifetime guarantee: if anything ever fails due to a manufacturing defect or materials fault, we will repair or replace it at no cost to you. No time limits. No small print. No questions asked.

30-Day Returns

We understand that a new product is a considered decision. Try anece for 30 days — take it on a real trip, put it through its paces — and if it isn’t right for you, return it for a full refund. We’ll cover return shipping too.

Same-Day Dispatch

We know the trip is coming. Orders placed before 2pm AEST on business days are dispatched the same day, with tracking sent as soon as your order is on its way.